troubleshooting

Frequency converters, also known as variable frequency drives (VFDs), are critical devices in industrial and commercial applications, helping control motor speeds and optimize energy usage. Despite their robust design, frequency converters can occasionally encounter issues that impact performance. In this blog, we’ll explore some common frequency converter problems, their causes, and practical steps to resolve them.

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Fault Description
A customer bought a 3kVA single phase 230v 50Hz/60Hz frequency converter in 2017, everything works fine in the Low Voltage mode (0-150v), but when switched to the High Voltage mode (0-300v, with yellow button), following happens:
3kVA frequency converter

50Hz and 60Hz power supplies are common used in daily life and industrial machines, most of countries are using either 50Hz or 60Hz, and lots of industrial machines/home appliances are running on either 50Hz or 60Hz, not compatible with both frequency, hence, a device that can change between 50Hz and 60Hz is necessary in global business. then GoHz frequency converter comes, it's a specialized device to convert between 50Hz and 60Hz to make the appliance work at its rated frequency among diffe ...

A customer bought a GoHz 200kVA frequency converter with wiring configuration in Wye (L1, L2, L3, N + G), but the frequency converter was connected to Delta type power supply which will cause unpredictable failures. The real site situation was, the second phase of the frequency converter had no output. GoHz engineers speculated the failure reasons base on customer's provided information, and ask the customer to check some specific data, then final confirmed the driver board of the second phas ...

50Hz and 60Hz power supplies are common used in our daily life, most of countries are using either 50Hz or 60Hz except Japan, and lots of industrial machines/home appliances are running on either 50Hz or 60Hz, not compatible with both frequency, hence, a device that can change between 50Hz and 60Hz is necessary in global business/travel etc. then GoHz frequency converter comes, it's a specialized device to convert between 50Hz and 60Hz to make the appliance work at its rated frequency among d ...

Q: We have a 2250HP Synchronous motor used for compressor application. It was observed that IR value in on phase was very low0.007 while the rest of the phases were about 50 Mohms. We cleaned the stator with solution, heated the windings to approx. 60deg. But even then faulty phase did not show an improvement in IR. Although rewinding seems to be an option, what needs to be done to pin point the fault?

A: When working with motors or xmfrs, especially MV, you need a megger/IR tester ...

Shaft voltage is directly attributable to two different things: dissymmetry in the magnetic path, and generation of a static charge.

Internal to the machine, the construction of the magnetic circuit (laminations and frame) and the layout of the conductors (winding) contribute to a potential dissymmetry in the flux path. After all, most coils are hand-made - which leads to marginal, but noticeable differences.

External to the machine is the source waveform. If it is disto ...

With larger motors it is normal to insulate the NDE bearing. The normal reason is that the majority of movement will come from the DE. This is done by machining out the end shield to take a sleeve into which your bearing will sit. Material selection is vital. Please be aware that this insulating requirement would include any lubrication, vibration, temperature monitoring equipment and the like. If your motor is very big the insulation material sits between the base and the pedestal but again ...

Variable frequency drives should be protected by fuses. Why? Because the VFD itself has all the protection you require for your motor so the only item you are protecting is the Rectifier and DC bus. Then you will find it is actually really impossible to protect it as when it has a fault it is generally catastrophic and all you wish to do is to remove the faulty VFD from the network to enable the rest to continue. This must be as fast as possible to limit the damage and MCBs don’t really ...

Operating on a VFD means there is a LOT of high-frequency distortion of the waveform, leading to imbalance in the magnetic circuit - which in turn leads to the development of shaft potential. If the shaft is higher potential than the ground plane, then current will flow - directly across the bearing, usually. So get a good grounding method (actual brushes riding on the shaft are by far the best over the long haul, in my experience). How do you know it's happening? The failure mode is scoring, ...

Case: A fan motor of 315kw running on VFD. Its operating speed is 795 rpm but its winding temperature gets heated like R phase temperature is 126.3 Y phase temperature is 125 and B phase temperature is 120. The motor is surrounded by cooling fans still temperature gets raised. Is there any alternative or have to change the motor to 400kw?

Heating effect can be caused by improper load match of the motor and mechanical VFD. Look at the temperature rise of the motor on the na ...

Every motor is to be protected with back up MCB / fuse and overload and single phasing protection. The motor is to be earthed properly. Once protective relays are connected in the system the system get tripped when the live terminal of any phase get earthed. Once tripping happens proper Megger check to be carried out for cable and Motor, to find the cause of tripping. The tripping can be due to Earth fault.

First, the motor body should have a "hard" connection to ground to keep the ...

Q: I have a conveyor application. There we have a Motor connected to Gear Box. Motor is driven by a variable frequency drive (VFD). Details are as follows
Motor Power - 2.2 kW, 415V, 50 Hz, 1460RPM
VFD - 2.2 kW
Gear Box - Ratio = 58.25, RPM - 25 Rev/Min ,

According to the Above details, gear box output is 25 Rev/Min When the Motor Runs at 50 Hz at 1460 RPM. But I need to increase the Gear box output (Conveyor Speed) from 25 RPM to 53 RPM. So, as a t ...

What is the only case that makes the single line-to-ground fault bigger than the 3-phase short circuit fault?

The L-G fault current will exceed the 3Ø fault current whenever you are near the terminal of a D-Y transformer. The Delta winding effectively blocks the zero sequence impedance contributed by the source. Thus Z0 source is zero and the only Z0 contribution to the impedance is the transformer impedance. As you move out from the transformer, the zero component should qu ...

While reading a generator AVR operation description: "When a transformer is used to boost the generator voltage, the transformer impedance provides the DROOP characteristic (voltage drop) and so compensates for any reactive cross current flow. In these circumstances, the AVR does not provide a DROOP characteristic".

AVR of generator has a circuitry which senses reactive component & hence called quadrature droop compensation. When we operate multiple generators in parallel exci ...

A very common problem affecting submersible motors is over-temperature. Causes for over-temperature include pumping hot water, overloading of the motor by the pump, loss of cooling flow past the motor, ochre or scale buildup and frequent motor starts and stops.

Submersible motors somehow must cool themselves. This is accomplished almost universally by transferring the motor's internally generated heat to the water that is flowing past the motor and into the pump. Most standard wate ...

Case: I am restoring a 1960s analog audio tape recorder for high quality audio use, the tape recorder is a USA model operating on 120VAC at 60Hz, the mains voltage in Singapore where the machine will be operated is 230VAC but 50Hz. Other converters that convert 230VAC/50Hz to 120VAC/60Hz have been unsuitable -- I hear high distortion and square wave noise to break through in to the audio i ...

Q: I have a situation where our UPS servicing data center rack systems are failing repetitively after replacements.

We know our mains transformer is undersized in terms of load capacity and under voltages are measured going to the input of the UPS that is providing back up power to data center in a rack mount. However these voltages measured were 110VAC and still within operating range. In another facility with the same rack systems, colleagues are saying they're seeing "brown out ...

Q: We have 02 motor generator sets each of same KW rating and speed etc running in parallel and having pure inductive load. Thrice it happened that 01 set got tripped on reverse power protection. 01 set operates with 0.65PF lagging while other runs with <0.5PF leading. After tripping of MG set, remaining set's current decreases from 42A to 35A. If we want to synch again two MG sets while plant is running at 100% power, is there any danger of tripping?(if remaining set got tripped, plant wi ...